social networks – future capable

Learning and working through social networks: Still a (mostly) untapped opportunity for higher education

January 14, 2021January 14, 2021 by Ruth Bridgstock

TLDR: My Australian National Senior Teaching Fellowship report is now out and available for download. My fellowship explores the roles that social networks play in graduate employability, and how universities can foster social network capability through interventions at curricular, pedagogic, and organisational levels.

My fellowship findings and resources will be of interest to Australian university leaders who are developing strategies in response to the National Priorities and Industry Linkage Fund, and to educators who are designing or reviewing degree programs.

Readers can access the connectedness reflection tool for educators for free. I also offer facilitated sessions to support educators with curriculum development and review, and strategic industry partnership development. Please get touch if you’d like to find out more.

Full article:

As many of you know, I’m interested in how education can ensure that learners are prepared for the future (and increasingly the now!) of life and work. Some of my research is about the capabilities that individuals can develop – so-called ’21st century’ skills, and the learning & teaching approaches that foster these. But I am also interested in other factors involved in future-capability, beyond individual skills.

For the last five years, through my Australian National Senior Teaching Fellowship Graduate Employability 2.0, along with a range of other research grants, I have been exploring how individuals, educators and educational institutions can enhance and make the most of social networks for learning and career success. I’ve discovered this goes far beyond ‘networking’ and having a polished LinkedIn profile.

How can individuals benefit from social networks?

My research suggests that there are at least three ways in which individuals can benefit from social connectedness in 21st century careers. They are:

(1) networks for career development (the one we usually think of) – activating social networks for career development through mentorship, access to resources or opportunities

(2) networks for learning – learning new skills by collaborating with others, or by sourcing information, knowledge or capabilities from others

(3) networks for innovation and problem-solving – solving problems or creating new knowledge by collaborating with, or sourcing information, knowledge or capabilities from, others, particularly those from a different discipline or context

Developing and using networks for learning and innovation / problem solving are centrally important to how 21st century society works.

What does higher education need to do?

Both the capabilities needed for social networks and the social networks themselves can, and should, be developed through higher education. The good news is that over the last few years universities have started to appreciate the roles that networks play in student career development and graduate employability. More and more students are learning the basics of networking for career development while they are undergraduates, which sets a good foundation for social network development over time.

However, learning, problem solving and innovation through social networks are still much less likely to be included in curricula. Since last year much teaching has moved online, but students are still being allocated into teams of 4 with their same-discipline course peers (in a break-out room in Zoom or Teams) to engage in learning. This approach is useful for some outcomes, but it doesn’t get at the real scenarios, processes and outcomes through which graduates will end up adding value.

There are some great exemplars of authentic and ‘free-range’, interdisciplinary and socially networked learning out there — e.g., some kinds of work integrated learning, enterprise and entrepreneurship learning, and research-based learning experiences. I cheer internally every time I hear about one. But this learning is by no means ubiquitous.

The main reasons seem to be that while valuable, it can be more resource-intensive and risky to deliver than classroom-based learning, challenging to arrange logistically and financially, and difficult to assess.

What next steps can educators take?

For social network-based learning to occur effectively and consistently, certain educational elements relating to curriculum, pedagogy and layers of institutional connectedness need to line up. You can access the connectedness reflection tool for educators for free to start to characterise the strengths and opportunities of your program, School, or institution.

More broadly, educational programs and institutions need to be well-connected with their communities and social ecosystems, something which many universities still struggle with. My research interviewees described the university either as a ‘walled garden’ or a series of siloes – neither of which support social network-based learning. My book Higher Education and the Future of Graduate Employability – A Connectedness Learning Approach deals with these issues in more detail, including some case studies from different institutions.

For more information

I encourage readers to check out my fellowship resources:

Final Fellowship Report – Graduate Employability 2.0: Enhancing the Connectedness of Learners, Programs and Higher Education Institutions
The Graduate Employability 2.0 model and framework
Connectedness Reflection Tool for Educators
Fact Sheets

I also offer facilitated sessions to support educators with curriculum development and review, and strategic industry partnership development. Please get touch if you’d like to find out more.

The university of the future part 3: Hub of a learning network

September 12, 2017 by Ruth Bridgstock

In an age where learners can download all of the content they want for free, there is limited value in continuing to feed them a pre-digested, pre-prepared curriculum. The institutions that will thrive in our age of digital hyper-connectivity will do so because of the quality and depth of the learning experiences they offer, the relationships that they foster, the networks that they broker, and their bespoke content generation (research).

This is the long-awaited third installment of my ‘university of the future’ series, all of which commence with a highly self-indugent and fairly provocative quote from yours truly 🙂

In the first two installments last year, I talked about the importance of interdisciplinary experiential learning, and of building a strong community of learners, teachers and industry/community. In this third installment, I’m going to make some remarks about the future university as hub of a global learning and practice network.

Generally speaking, universities are extremely ineffective at social networking. They focus on short-term, transactional and contractual relationships with students and research / commercial partners. They lock down their infrastructure and put their learning resources behind firewalls (cf MOOCS, but these have other problems I’ll get into in another post). They don’t understand that the most productive relationships, even in the online realm and involving payment, are long term, based on trust, and involve sharing and reciprocity.

In the conventional university the pedagogy is closed and walled, with a curriculum that is more or less one-size-fits-all-learners, and based on a distributive (transmissive) system. By contrast, people like George Siemens and Stephen Downes talk about connectivism and networked pedagogy — the idea that learning can be open and connected, characterised by self-regulation, co-creation and investigation. In networked pedagogy, the network is diverse. The learning is adaptive, and adapted, to individual and network needs.

I think that universities are changing.They are employing industry engagement personnel, albeit still mostly for research development, and purchasing CRM systems. They are trying to improve their responsiveness to industry skill needs. However, they still aren’t as responsive as they need to be, in part because they are still addicted to curriculum content (as are the professional accrediting bodies). Our curriculum is quite static. It takes a long time and usually many committees to renew.

I have a vision of the future university as hub of a learning network, encompassing industry, professionals, users and researchers. The university becomes a conduit and knowledge integrator for the latest university and industry generated research and practice trends that students and professionals alike can access as needed. Learners can forage within the network for task-relevant knowledge and information, and apply it to their practice, with the support and facilitation of teachers. They can make new contacts and find new collaborators.

I think I’m actually talking about a ‘meta’university’ model here — overarching, accessible, global, and community-constructed frameworks of materials and platforms. The universities with the best pipelines to industry and academic research, practice and people, that can supply these to learners in useful ways, will be the most successful.

Introducing ‘Graduate Employability 2.0’

April 5, 2016April 5, 2016 by Ruth Bridgstock

Did you know that Linkedin now has 300 million users, which is about 1 in 3 professionals worldwide? And that 35% of those users log in every day?

And did you know that about 60% of jobs are estimated to be obtained through ‘who you know’ rather than direct application? Did you also know that between 80 and 90% of university graduates only apply for jobs using direct application methods?

70% of learning in the workplace happens informally, much of it problem-based and self-directed, and about 90% of that involves social interaction – either face to face, online or both.

One recent study found that 86% of professionals use online social networks for professional purposes in the workplace. What do they use them for? networking within and outside the organisation, research and learning, and sharing resources and project information with colleagues.

Graduate Employability 2.0 is about all of these things. It explores a different way of engaging with learning and teaching for life and career post-university. Graduate Employability 1.0 was about skills, knowledge, and attributes that individual students can learn in order to be able to obtain or create work and perform well in work situations. In the Graduate Employability 2.0 era, individual skills, knowledge and attributes are still important, but so are the individual’s professional relationships and networks, and what they do with them. The ‘2.0’ signifies the central importance of the social, digitally networked world in which we now all live.

My 2015-2016 Australian Office of Learning and Teaching National Senior Teaching Fellowship seeks to identify the best ways to develop students’ capabilities to build and use professional connections, both online and face-to-face, for career development, creativity and problem-solving, and professional learning, all of which are essential to employability in the digital age.

Career development

Professional relationships, networks and social capital are vital to career development:

by increasing access to career resources, information about opportunities, and career sponsorship
through the individual’s online presence – their personal ‘brand’, ePortfolio, use of social media as an advertising / recruitment screening tool
through distributed, networked options for employment generation e.g., Airtasker, Upwork, crowdsourcing resources

Innovation, creativity and problem solving

Innovation and problem solving thrive on complex collaborative contexts:

by fostering new ideas through exposure to new people and new ideas (especially trans-disciplinarity)
by ensuring that new ideas are integrated, implemented and brought to fruition through teamwork;
by finding opportunities for enterprise – for example, new markets, collaborators and resources

Professional learning

Social connections facilitate the reciprocal transmission of skills and knowledge for professional learning:

through communities of practice and informal social learning
digitally through distributed learning networks (social media, crowdsourced learning e.g., wikipedia).

What does the fellowship involve?

Right now I am seeking cases of teaching practice, particularly in humanities, arts and social sciences (HASS) disciplines, that engage with these kinds of learning, and also some examples of graduates who are making the most of their social connections for professional purposes. Chosen cases will be included in a graduate employability toolkit and promoted nationally. If you are interested in being a case study, please get in touch.

I will be surveying all of the universities in Australia to find out to what extent and how they are engaging with teaching for the development of students’ professional connections.

Later on this year I’ll be working with four universities to build graduate employability 2.0 capabilities into their undergraduate programs. We’ll be doing some experiments and seeing which are the best ways to build professional networks into the curriculum

There will be a national symposium hosted at QUT, and I will launch an online community of practice for sharing, discussion and updates very shortly. Watch this space for details!

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